1. Committee of Sponsoring Organizations of the Treadway Commission Internal Control-Integrated Framework Executive Summary http://www.coso.org/documents/990025P_Executive_Summary_final_may20_e.pdf
2. Integrating the balanced scorecard with Six Sigma;Heavey;TQM Journal,2012
3. Innovation Network Logic Model Workbook http://www.innonet.org/client_docs/File/logic_model_workbook.pdf