Measurement and control of business processes

Author:

Powell Stephen G.,Schwaninger Markus,Trimble Chris

Publisher

Wiley

Subject

Management of Technology and Innovation,Strategy and Management,Social Sciences (miscellaneous)

Reference15 articles.

1. 1978. Probability, Statistics, and Queueing Theory. Academic Press: New York.

2. 1996. Enabling Systematic Business Change. View eg: Wiesbaden.

3. 1993. Process Innovation. Harvard Business School Press: Boston.

4. 1996. Organizational Transformation and Learning, A Cybernetic Approach to Management. John Wiley: New York.

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