Shared values, new vision: Collaboration and communities of practice in virtual reference and SQA

Author:

Radford Marie L.1,Connaway Lynn Silipigni2,Mikitish Stephanie1,Alpert Mark1,Shah Chirag1,Cooke Nicole A.3

Affiliation:

1. School of Communication and Information; Rutgers, the State University of New Jersey; New Brunswick NJ 08901

2. OCLC Research; Dublin OH 43017

3. Graduate School of Library and Information Science; University of Illinois, Urbana-Champaign; Champaign IL 61820

Publisher

Wiley

Subject

Library and Information Sciences,Information Systems and Management,Computer Networks and Communications,Information Systems

Reference71 articles.

1. Ardichvili , A. Page , V. Wentling , T. 2002

2. Evaluating the quality of a chat service;Arnold;Portal: Libraries and the Academy,2005

3. Practice makes perfect? A retrospective look at a community of practice;Attebury;Library Philosophy & Practice,2013

4. Crafting identity, collaboration, and relevance for academic librarians using communities of practice;Belzowski;Collaborative Librarianship,2013

5. Library services through electronic mail;Bonham;College & Research Libraries News,1987

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