Association between resource utilization and patient satisfaction at a tertiary care medical center

Author:

Biondi Eric A.1,Hall Matthew2,Leonard Michael S.3,Pirraglia Paul A.4,Alverson Brian K.5

Affiliation:

1. Department of Pediatrics; University of Rochester Medical Center; Rochester New York

2. Children's Hospital Association; Overland Park Kansas

3. Department of Pediatrics and Department of Public Health Sciences; University of Rochester Medical Center; Rochester New York

4. Providence Veteran's Affairs Medical Center and Alpert Medical School of Brown University; Providence Rhode Island

5. Department of Pediatrics; Rhode Island Hospital; Providence Rhode Island

Publisher

Wiley

Subject

Assessment and Diagnosis,Care Planning,Health Policy,Fundamentals and skills,General Medicine,Leadership and Management

Reference31 articles.

1. Redesigning physician compensation and improving ED performance;Finkelstein;Healthc Financ Manage.,2011

2. QualityNet https://www.qualitynet.org/dcs/ContentServer?c=Page&pagename=QnetPublic%2FPage%2FQnetTier3&cid=1228772237147 2015

3. Centers for Medicare and Medicaid Services Hospital Compare https://www.medicare.gov/hospitalcompare/search.html 2015

4. Centers for Medicare and Medicaid Services HCAHPS Star Ratings Technical Notes http://www.hcahpsonline.org/files/hcahps_stars_tech_notes_october_2015.pdf 2015

5. Association between orthopaedic outpatient satisfaction and non-modifiable patient factors;Abtahi;J Bone Joint Surg Am.,2015

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