1. AMR research predicts enterprise applications market will reach $78 billion by 2004. AMR Research, 2000. http://www.amrresearch.com/pressroom/files/000727.asp [29 August 2000].
2. Back-office rebirth. Business 2.0, 2000. http://www.business2.com/articles/mag/0,1640,13785,FF.html [12 August 2000].
3. AMR research study reveals SAP R/3 upgrade cost users 25- to 33 percent of initial investment. AMR Research, 2000. http://www.amrresearch.com/pressroom/files/00426.asp [29 August 2000].