Federated trouble ticket system for service management support in loosely coupled multi-domain environments
Author:
Affiliation:
1. School of Electrical Engineering/AMRES; University of Belgrade; Belgrade Serbia
2. Computer Centre; University of Belgrade; Belgrade Serbia
3. School of Electrical and Computer Engineering; National Technical University of Athens; Athens Greece
Funder
European Commission
Publisher
Wiley
Subject
Computer Networks and Communications,Computer Science Applications
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1002/nem.1885/fullpdf
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4. Business Process Framework Addendum B, business to business integration, release 7.0, TMForum approved version 7.2 2009
5. Bagchi A Caruso F Mayer A Roman R Kumar P Kowtha S Framework to achieve multi-domain service management 2009 IFIP IEEE International Symposium on Integrated Network Management 2009 287 290 10.1109/INM.2009.5188823
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