Understanding complaining responses through consumers' self-consciousness disposition-Reference-Cited by-同舟云学术

Understanding complaining responses through consumers' self-consciousness disposition

Published:2002-02-28 Issue:3 Volume:19 Page:267-292
ISSN:0742-6046
Container-title:Psychology and Marketing
language:en
Short-container-title:Psychol. Mark.

Author:

Marquis Marie,Filiatrault Pierre

Publisher

Wiley

Subject

Marketing,Applied Psychology

Reference81 articles.

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