Virtual reference services: On the trail of the elusive non-user: What research in virtual reference environments reveals

Author:

Connaway Lynn Silipigni,Radford Marie L.,Dickey Timothy J.

Publisher

Wiley

Subject

Library and Information Sciences

Reference8 articles.

1. The elusive user: Changing use patterns in academic libraries 1995-2004;Martell;College & Research Libraries,2007

2. The deserted library;Carlson;Chronicle of Higher Education,2001

3. National Center for Education Statistics (1998-2007). Public libraries in the U.S. (Volumes covering fiscal years 1995-2004) Washington, DC U.S. Department of Education

4. Comfort and convenience? Why students choose alternatives to the library;Vondracek;portal: Libraries and the Academy,2007

5. Mountains, valleys, and pathways: Serials users' needs and steps to meet them. Part I: Preliminary analysis of focus group and semi-structured interviews at colleges and universities;Connaway;Serials Librarian,2007

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