‘We're gonna end up scared to do anything’: A qualitative exploration of how client complaints are experienced by UK veterinary practitioners-Reference-Cited by-同舟云学术

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‘We're gonna end up scared to do anything’: A qualitative exploration of how client complaints are experienced by UK veterinary practitioners

Published:2022-06-05 Issue:4 Volume:191 Page:
ISSN:0042-4900
Container-title:Veterinary Record
language:en
Short-container-title:Veterinary Record

Author:

Gibson Julie¹²^ORCID,White Kate¹^ORCID,Mossop Liz³,Oxtoby Catherine⁴^ORCID,Brennan Marnie²^ORCID

Affiliation:

1. School of Veterinary Medicine and Science University of Nottingham Sutton Bonington Campus Loughborough UK

2. Centre for Evidence Based Veterinary Medicine University of Nottingham Sutton Bonington Campus Loughborough UK

3. Vice Chancellors Office University of Lincoln Brayford Campus Lincoln UK

4. Veterinary Defence Society Knutsford UK

Publisher

Wiley

Subject

General Veterinary,General Medicine

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1002/vetr.1737

Reference64 articles.

1. We need to talk about error: causes and types of error in veterinary practice

2. Errors in veterinary practice: preliminary lessons for building better veterinary teams

3. Medical Errors Cause Harm in Veterinary Hospitals

4. A systematic review of clinical audit in companion animal veterinary medicine

5. Clinical governance and continuous Quality Improvement in the veterinary profession: A mixed-method study

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1. Retrospective review of a Schwartz Rounds service for a veterinary team;The Veterinary Nurse;2024-02-02

2. Hong Kong veterinarians’ encounters with client-related stress – a qualitative study;Frontiers in Veterinary Science;2023-11-30

3. Comments on: Miscommunication and informed consent: approaches to performing a cat spay;In Practice;2023-11

4. Ethical challenges experienced by veterinary practitioners in relation to adverse events: Insights from a qualitative study;Veterinary Record;2023-10-30

5. Mental wellbeing and psychosocial working conditions of autistic veterinary surgeons in the UK;Veterinary Record;2023-08-21

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