Patient Satisfaction Surveys in Dental School Clinics: A Review and Comparison
Author:
Affiliation:
1. Community Oral Health Department; Dental School; Shahid Beheshti University of Medical Sciences; Tehran Islamic Republic of Iran
2. Epidemiology and Community Health Department; School of Public Health; University of Minnesota
Publisher
Wiley
Subject
General Medicine
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1002/j.0022-0337.2015.79.4.tb05895.x/fullpdf
Reference20 articles.
1. Quality assurance in health care: consumers’ role;Donabedian;Qual Health Care,1992
2. Can clinicians benefit from patient satisfaction surveys? Evaluating the NSF for older people, 2005-06;Lliffe;J Royal Soc Med,2008
3. Patient satisfaction analysis on service quality of dental health care based on empathy and responsiveness;Fellani;Dent Res J (Isfahan),2011
4. Patient satisfaction in a dental school;Lafont;Eur J Dent Educ,1999
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