Call volume, triage outcomes, and protocols during the first wave of the COVID‐19 pandemic in the United Kingdom: Results of a national survey

Author:

Snooks Helen1,Watkins Alan John1,Bell Fiona2,Brady Mike3,Carson‐Stevens Andy4,Duncan Edward5,Evans Bridie Angela1,England Louise6,Foster Theresa7,Gallanders John18,Gunson Imogen9,Harris‐Mayes Robert8,Kingston Mark1,Lyons Ronan1,Miller Elisha2,Newton Andy1,Porter Alison1,Quinn Tom10,Rosser Andy9,Siriwardena Aloysius Niroshan11,Spaight Robert6,Williams Victoria1

Affiliation:

1. Swansea University Medical School Swansea UK

2. Yorkshire Ambulance Service NHS Trust Wakefield UK

3. Welsh Ambulance Services NHS Trust Trust Headquarters Denbighshire Wales UK

4. Division of Population Medicine Cardiff University Cardiff UK

5. Nursing Midwifery and Allied Health Professions Research Unit University of Stirling Stirling UK

6. East Midlands Ambulance Service NHS Trust Lincoln UK

7. East of England Ambulance Service NHS Trust Melbourn Cambridgeshire UK

8. Unaffiliated ‐ Patient and Public Contributor

9. West Midlands Ambulance Service NHS Trust West Midlands UK

10. Kingston University and St George's University of London London UK

11. Community and Health Research Unit University of Lincoln School of Health & Social Care Lincoln UK

Publisher

Wiley

Reference31 articles.

1. Triaging the right patient to the right place in the shortest time

2. Excess mortality in England and Wales during the first wave of the COVID‐19 pandemic;Kontopantelis E;J Epidemiol Community Health,2021

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