Development of feedback system by customized UI to improve UX of web page

Author:

Motobu Tatsuhiro1,Kida Koji1

Affiliation:

1. Faculty of Engineering And Design Kagawa University Takamatsu Japan

Abstract

AbstractIn recent years, the number of websites has been increasing, and with it, the number of similar services. As a result, UX is becoming more and more important to measure the differentiation of a website from its competitors, and UI plays a major role in improving UX. Website developers implement a development process called HCD to improve UI. However, in HCD, there is a gap between the perception of the evaluator and the developer, resulting in a lot of man‐hours. In this paper, we propose a method for evaluating web pages using GUI operations to solve this problem. We let the evaluator of the web page edit the web page by mouse operation from the browser, and feedback the result directly to the developer. As a result of the experiment, we were able to discover problems with the web pages that could not be obtained by the conventional questionnaire. It also made it easier to design improvement plans, leading to a reduction in man‐hours.

Publisher

Wiley

Subject

Applied Mathematics,Electrical and Electronic Engineering,Computer Networks and Communications,General Physics and Astronomy,Signal Processing

Reference7 articles.

1. Total number of websites. (Accessed 01 2022)https://www.internetlivestats.com/total‐numberof‐websites/

2. NielsenJ.10 Usability Heuristics for User Interface Design. Accessed January 1 2022.https://www.nngroup.com/articles/ten‐usability‐heuristics/

3. ShneidermanB.The Eight Golden Rules of Interface Design. Accessed January 1 2022.https://www.cs.umd.edu/users/ben/goldenrules.html

4. ISO 9241‐210:2019: Ergonomics of human‐system interaction – Part 210: Human‐centered design for interactive systems.2019.

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