Organizational Listening Survey (OLS)
Publisher
John Wiley & Sons, Inc.
Reference18 articles.
1. Cooper , L. O. 1992 A survey of research in organizational listening competency Seattle, WA
2. Listening competency in the workplace: A model for training;Cooper;Business Communication Quarterly,1997
3. Inter-rater agreement in judgments of listening competency: An item-based analysis of the Organizational Listening Survey;Cooper;Communication Research Reports,1999