An Investigation into the Effect of Job-Aid Design on Customer Troubleshooting Performance-Reference-Cited by-同舟云学术

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An Investigation into the Effect of Job-Aid Design on Customer Troubleshooting Performance

Published:2017-07 Issue:2 Volume:30 Page:93-120
ISSN:0898-5952
Container-title:Performance Improvement Quarterly
language:en
Short-container-title:Perf Improvement Qrtly

Author:

Agola Emma A.,Stefaniak Jill E.^ORCID

Publisher

Wiley

Subject

Organizational Behavior and Human Resource Management,Education

Reference50 articles.

1. Online reading: A Preliminary study of the impact of integrated and split-attention formats on L2 students' cognitive load;Al-Shehri;ReCall,2010

2. The future: Just-in-time learning expectations and potential implications for human resource development;Brandenburg;Advances in Developing Human Resources,2003

3. Using decision aids to improve auditors' conditional probability judgments;Bonner;The Accounting Review,1996

4. Explaining the split-attention effect: Is the reduction of extraneous cognitive load accompanied by an increase in geramane cognitive load?;Cierniak;Computers in Human Behavior,2008

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Aligning Instructional and Non-instructional Solutions;Needs Assessment for Learning and Performance;2020-08-02

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