Surgeon Information‐Sharing, Parent Verbal Engagement, and Parent Knowledge of Pediatric Adenotonsillectomy

Abstract

AbstractObjectiveWe characterize clinician information‐sharing and parent verbal engagement during pediatric adenotonsillectomy consultations and evaluate whether these behaviors relate to disease‐specific knowledge for parents of children with obstructive sleep‐disordered breathing (OSDB).Study DesignMixed‐methods sequential explanatory analysis.SettingOutpatient otolaryngology clinics.MethodsWe analyzed audio‐recorded communication during outpatient encounters for children undergoing initial evaluation for adenotonsillectomy. We identified discrete triadic instances of clinician discussion of individual risks and benefits, parent verbal responses coded as passive (“Right”) or active (“Would that repeat the recovery time?”), and corresponding parent answer (correct or incorrect) on a postconsult knowledge questionnaire. Primary outcomes included parent knowledge and decisional conflict. We qualitatively analyzed substantive questions asked by parents during the encounter.ResultsIn 30 consults, clinicians (n = 8) provided 156 instances of discussion (101 risk, 55 benefit), to which parents provided 34% active responses. Clinician discussion of risks and benefits was associated with greater parent knowledge (odds ratio [OR] = 3.70, 95% confidence interval [CI]: 2.25‐6.09; P < .001), however parent active engagement was not associated with greater parent knowledge (OR = 1.04, 95% CI: 0.42‐2.58, P = .93). Parents demonstrated greater knowledge of benefits than risks (χ2 = 23.16, V = 1.13; P < .001). Parents who responded actively (OR = 0.26, 95% CI: 0.09‐0.72; P = .010) or had greater knowledge (OR = 0.41, 95% CI: 0.21‐0.81; P = .010) had less decisional conflict.ConclusionClinician information‐sharing was associated with greater parent knowledge about OSDB treatment. Greater parent engagement and knowledge were independently associated with less decisional conflict. These findings may inform clinicians' approaches to counseling and engaging parents in decisions for surgery.