1. Mobile phone messaging reminders for attendance at healthcare appointments;Car;Cochrane Database of Systematic Reviews,2012
2. Department of Health (DoH) The expert patient: a new approach to chronic disease management for the 21st century webarchive.nationalarchives.gov.uk/+/www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyandGuidance/DH_4006801
3. Effective Practice and Organisation of Care (EPOC) Group EPOC-specific resources for review authors www.epocoslo.cochrane.org/epoc-specific-resources-review-authors
4. HES NHS Information Centre for Health and Social Care Outpatient data: SHA and provider level analysis 2008-09 and 2009-10 http://www.hscic.gov.uk/searchcatalogue?productid=2805&q=%22hospital+outpatient+activity%22&topics=0%2fHospital+care&sort=Relevance&size=10&page=1#top (accessed December 2012)
5. Which patients see a rheumatologist;Kirwan;British Journal of Rheumatology,1991