Patient-initiated appointment systems for people with chronic conditions in secondary care

Author:

Whear Rebecca1,Thompson-Coon Joanna1,Rogers Morwenna1,Abbott Rebecca A1,Ukoumunne Obioha2,Perry Mark3,Stein Ken4

Affiliation:

1. University of Exeter; Peninsula CLAHRC, University of Exeter Medical School; Veysey Building Salmon Pool Lane Exeter Devon UK EX2 4SG

2. University of Exeter Medical School, University of Exeter; Peninsula CLAHRC; Veysey Building Salmon Pool Lane Exeter Devon UK EX2 4SG

3. Derriford Hospital; Rheumatology; Plymouth Devon UK PL6 8DH

4. Peninsular Medical School; PenTAG; Noy Scott House Barrack Road Exeter UK EX2 5DW

Publisher

Wiley

Subject

Pharmacology (medical)

Reference16 articles.

1. Mobile phone messaging reminders for attendance at healthcare appointments;Car;Cochrane Database of Systematic Reviews,2012

2. Department of Health (DoH) The expert patient: a new approach to chronic disease management for the 21st century webarchive.nationalarchives.gov.uk/+/www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyandGuidance/DH_4006801

3. Effective Practice and Organisation of Care (EPOC) Group EPOC-specific resources for review authors www.epocoslo.cochrane.org/epoc-specific-resources-review-authors

4. HES NHS Information Centre for Health and Social Care Outpatient data: SHA and provider level analysis 2008-09 and 2009-10 http://www.hscic.gov.uk/searchcatalogue?productid=2805&q=%22hospital+outpatient+activity%22&topics=0%2fHospital+care&sort=Relevance&size=10&page=1#top (accessed December 2012)

5. Which patients see a rheumatologist;Kirwan;British Journal of Rheumatology,1991

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