Training interventions for improving telephone consultation skills in clinicians

Author:

Vaona Alberto1,Pappas Yannis2,Grewal Rumant S3,Ajaz Mubasshir2,Majeed Azeem4,Car Josip56

Affiliation:

1. Azienda ULSS 20 - Verona; Primary Care; Ospedale di Marzana Piazzale Ruggero Lambranzi 1 Verona Italy 37142

2. University of Bedfordshire; Institute for Health Research; Park Square Luton Bedford UK LU1 3JU

3. Imperial College London; Global eHealth Unit, Department of Primary Care and Public Health, School of Public Health; The Reynolds Building, Charing Cross Campus St Dunstans Road London London UK W6 8RP

4. Imperial College London; Department of Primary Care and Public Health; The Reynolds Building, Charing Cross Campus St Dunstan's Road London UK W6 8RP

5. Lee Kong Chian School of Medicine, Nanyang Technological University; Centre for Population Health Sciences (CePHaS); 3 Fusionopolis Link, #03-08 Nexus@one-north Singapore Singapore 138543

6. University of Ljubljana; Department of Family Medicine, Faculty of Medicine; Ljubljana Slovenia

Publisher

Wiley

Subject

Pharmacology (medical)

Reference119 articles.

1. Telephone management curriculum for paediatric interns: a controlled trial;Wood;Pediatrics,1989

2. Health professional operators at dispatch centres shall ensure identification of cardiac arrest and initiate counselling by telephone;Afzali;Ugeskrift for Laeger,2012

3. Does the training of 911 center personnel impact calls to a poison center from 911 centers?;Banach;Clinical Toxicology,2012

4. Developing clinical skills using a virtual patient simulator in a resource-limited setting;Bediang;Studies in Health Technology and Informatics,2013

5. The use of a world wide web-based consultation site to provide support to telephone staff in a traumatic brain injury demonstration project;Bell;Journal of Head Trauma Rehabilitation,2003

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