What do patients ask when using a medicines helpline service?-Reference-Cited by-同舟云学术

What do patients ask when using a medicines helpline service?

Published:2020-07 Issue:7-8 Volume:31 Page:23-26
ISSN:0959-6682
Container-title:Prescriber
language:en
Short-container-title:Prescriber

Author:

Robertson Adrian J¹,Forkin Deborah²,Astin Felicity³

Affiliation:

1. Adrian J Robertson is a Consultant Physiotherapist at Mid Yorkshire Hospitals NHS Trust, Wakefield, West Yorkshire

2. Deborah Forkin is a Medicines Information Pharmacist at Mid Yorkshire Hospitals NHS Trust, Wakefield, West Yorkshire

3. Felicity Astin is Professor of Nursing at the Centre for Applied Research in Health, University of Huddersfield, and Calderdale and Huddersfield NHS Foundation Trust

Publisher

Wiley

Subject

Pharmacology (medical),Pharmacology (nursing)

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1002/psb.1857

Reference11 articles.

1. Care Quality Commission.Medicines in health and adult social care. June 2019. Available from:https://www.caremanagementmatters.co.uk/wp‐content/uploads/2019/06/Medicines_in_health_and_adult_social_care_report.pdf

2. UK Medicines Information Thames Valley and Wessex Chief Pharmacists Network.Implementing a medicines helpline for hospital patients: a practical guide for hospital pharmacy. January 2017. Available from:https://www.sps.nhs.uk/wp‐content/uploads/2017/01/ImplementingaMedicinesHelplinevn14.pdf

3. Operating a patient medicines helpline: a survey study exploring current practice in England using the RE-AIM evaluation framework

4. Mid Yorkshire Hospitals Annual review (draft).2019. Available from:https://www.midyorks.nhs.uk/download/doc/docm93jijm4n6876.pdf?amp;ver=8529

5. Phone calls to a hospital medicines information helpline: analysis of queries from members of the public and assessment of potential for harm from their medicines