State boredom increases consumers' gift‐giving intentions in entertainment live‐streaming: A moderated dual‐mediation model

Abstract

AbstractGift‐giving during live‐streaming has emerged as an important revenue‐generating mechanism for streamers. However, the mechanisms and factors influencing consumers' gift‐giving intentions remain unclear. Considering the novel aspect of the highly visible social context in entertainment live‐streaming, this research proposed a moderated dual‐mediation model of gift‐giving. Three experimental studies were conducted to investigate the relationship between state boredom and consumers' gift‐giving intentions. Study 1 discovered that state boredom increased consumers' gift‐giving intentions. Study 2 revealed that social identity and pleasure consumers obtained in the live‐streaming mediated this correlation simultaneously, and eliminated alternative possible mechanisms. Study 3 identified the moderated mediation effect of perceived co‐viewer involvement. Specifically, high levels of perceived co‐viewer involvement positively enhanced the effects of state boredom on consumers' gift‐giving intentions, mediated by a dual‐mechanism of social identity and pleasure. This research highlights the positive role of state boredom on gift‐giving during live‐streaming, contributing to the understanding of digital gift‐giving behaviors by investigating consumer's emotion effect and specific mechanisms from social interactions in a new scenario.