1. Joint Commission 2007 13
2. Developing and deploying a patient safety program in a large health care delivery system: You can't fix what you don't know about;Bagian;Jt Comm J Qual Improv,2001
3. NPSA Root Cause Analysis (RCA) Toolkit 2004 http://www.msnpsa.nhs.uk/rcatoolkit/ourse/iindex.htm
4. System-wide learning from root cause analysis: A report from the New South Wales Root Cause Analysis Review Committee;Taitz;Qual Saf Health Care,2010
5. ISO ISO/FDIS 31000: Risk management-Principles and guidelines on implementation 2008