Influence of perceived organisational factors on job burnout: survey of community mental health staff

Author:

Lasalvia Antonio,Bonetto Chiara,Bertani Mariaelena,Bissoli Sarah,Cristofalo Doriana,Marrella Giovanna,Ceccato Enrico,Cremonese Carla,De Rossi Moreno,Lazzarotto Lorenza,Marangon Vanna,Morandin Idana,Zucchetto Maria,Tansella Michele,

Abstract

BackgroundStaff burnout is a critical issue for mental healthcare delivery, as it can lead to decreased work performance and, ultimately to poorer treatment outcomes.AimsTo explore the relative weight of job-related characteristics and perceived organisational factors in predicting burnout in staff working in community-based psychiatric services.MethodA representative sample of 2000 mental health staff working in the Veneto region, Italy, participated. Burnout and perceived organisational factors were assessed by using the Organizational Checkup Survey.ResultsOverall, high levels of job distress affected nearly two-thirds of the psychiatric staff and one in five staff members suffered from burnout. Psychiatrists and social workers reported the highest levels of burnout, and support workers and psychologists, the lowest. Burnout was mostly predicted by a higher frequency of face-to-face interaction with users, longer tenure in mental healthcare, weak work group cohesion and perceived unfairness.ConclusionsImproving the workplace atmosphere within psychiatric services should be one of the most important targets in staff burnout prevention strategies. The potential benefits of such programmes may, in turn, have a favourable impact on patient outcomes.

Publisher

Royal College of Psychiatrists

Subject

Psychiatry and Mental health

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