Analysis Effect of Personnel Competence in Medicine and Health (BIDDOKKES) on Health Service Satisfaction in Southeast Sulawesi Regional Police
-
Published:2024-05-07
Issue:02
Volume:2
Page:156-170
-
ISSN:3024-8132
-
Container-title:Journal of Health Science and Medical Therapy
-
language:
-
Short-container-title:J. Health. Science. Med. Therapy.
Author:
Machmud Sri Wulan,Binekada I Made Christian,Yusran Sartiah
Abstract
The aim of this research is to examine the influence of skills on the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. Analyzing the knowledge towards the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. Analyzing the social roles towards the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. Analyzing the self-image towards the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. Analyzing the attitudes towards the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. This research adopts a cross-sectional approach. The population in this study consists of 351 personnel. The results of this study indicate that skills significantly influence the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. Knowledge significantly influences the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. Social roles significantly influence the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department. Self-image has no significant effect on service satisfaction for Medical and Health Personnel at the Southeast Sulawesi Regional Police. Attitudes significantly influence the satisfaction of service personnel in the Medical and Health Affairs of the Southeast Sulawesi Regional Police Department.
Publisher
PT. Riset Press International
Reference36 articles.
1. Alfajar, F., Tawil, M., Mustainah, M., & Polii, J. J. (2021). Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Makassar Jeans House Kota Palu. Cenderawasih: Journal of Administration and Management Public Literation (Jamil), 1(1), 37-50. 2. Altonie, H., Sintani, L., Uda, T., Yunikewaty, Y., Christa, U. R., & Pambelum, Y. J. (2022). Pengaruh Kualitas Pelayanan dan Kompetensi Pegawai Terhadap Kepuasan Pengguna Jasa Pada Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Katingan. Journal Pendidikan Ilmu Pengetahuan Sosial, 14(2), 340-362. 3. Altonie, H., Sintani, L., Uda, T., Yunikewaty, Y., Christa, U. R., & Pambelum, Y. J. (2022). Pengaruh Kualitas Pelayanan dan Kompetensi Pegawai Terhadap Kepuasan Pengguna Jasa Pada Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Katingan. Journal Pendidikan Ilmu Pengetahuan Sosial, 14(2), 340-362. 4. Altonie, H., Sintani, L., Uda, T., Yunikewaty, Y., Christa, U. R., & Pambelum, Y. J. (2022). Pengaruh Kualitas Pelayanan dan Kompetensi Pegawai Terhadap Kepuasan Pengguna Jasa Pada Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Katingan. Journal Pendidikan Ilmu Pengetahuan Sosial, 14(2), 340-362. 5. Asia, S., Majid, R., & Yuniar, N. (2024). The Effect of Effective Communication with Situation Background Techniques, Assessment, Recommendations on Patient Safety at Bhayangkara Hospital 2024. Journal of Health Science and Medical Therapy, 2(02 SE-Articles), 122–134. https://doi.org/10.59653/jhsmt.v2i02.766
|
|