Smartphone Use and Online Search and Purchase Behavior of North Americans: Gardening and Non-gardening Information and Products

Abstract

Information plays a vital role in the purchase decisions of retail lawn and garden consumers. Consumers have readily adopted personal computers and Internet technology as a way of seeking information and/or making purchases online. However, the extent to which horticultural consumers specifically seek information and make purchases online is not well documented. Our interests for this project were driven by an interest in the impact of smartphone ownership and Internet search behavior on product purchasing related to gardening products and items and how search and purchase were similar to (or different from) non-gardening information and products. Given the sharp rise in the use of smartphones and mobile media use, we explored differences among online shoppers, specifically those who had searched online for gardening information with those who were online for other purposes. We found differences between those who had searched online for non-gardening information compared with those who had searched online for gardening information. Women were more likely to search online for both gardening and non-gardening information, but men were more likely to make online gardening purchases. Education level, ethnicity, and geographic location of residence had varying impacts on the likelihood of online search and purchase. Having searched online for non-gardening information increased the likelihood of an online purchase by 16%, whereas the likelihood of purchase increased to 19% for online gardening-related searches.