A Comprehensive Study of Talent Management Process adopted by Tata Consultancy Services (TCS)

Abstract

Background /Purpose: Talent management is the kernel of human resource management, the process of procurement of the right people to be absorbed by a company based on its business requirements. The surge to absorb the right competency in the global market has forced every corporation to build a vibrant process to acquire the best, develop and engage the acquired effectively to achieve optimal results. This paper is a comprehensive study on acquiring information on the Talent Management process adopted by Tata Consultancy Services (TCS). Design/Methodology/Approach: This study is based on the data collected from secondary sources of information. The main sources of information are annual reports of the company and websites. It is an explorative research case study that aims at identifying the best practices in terms of the Talent Management process and to perform SWOC analysis. Findings/Result: Based on the study, TCS has a robust process in place not only to acquire the best talent but also to nurture the existing talent within the company. This well-established process has helped the company to have maximum employee retention, which is a great asset while considering the impact of human resourcefulness in the growth of the company. Originality/Value: This paper analyses and interprets the Talent Management model of TCS based on its past 5 financial years of data. Based on the findings and their interpretation, new knowledge in the form of recommendations/suggestions are presented. Paper Type: Company Analysis as a Research Case Study.