Evaluating Integrity and Transparency Assessment in the Operations of Local Government Organizations Under the criteria of indicators Measuring External Integrity and Transparency Assessment: A Case Study of Local Government Organizations in Mueang District Maha Sarakham Province

Abstract

Background and Aim: A case study of local government organizations in Mueang District, Maha Sarakham Province, was conducted to assess the integrity and transparency of their operations using external integrity and transparency assessment indicators. The purpose of this evaluation is to collect important data for the advancement and development of local administrative operations. The organization can improve its procedures and serve the public more effectively and efficiently by examining the assessment results. Materials and Methods: The sample was 399 citizens of the municipal area of Mueang District, Maha Sarakham Province, and were chosen as a sample sampling with an error of 0.05. One of the research instruments utilized was a three-part questionnaire: Part 1 of the survey asked questions about the respondents' general characteristics. Part 2 used a 5-point rating scale to assess the integrity and transparency of the local administrative organization's operations based on indicators provided by external stakeholders. Part 3 used open-ended questions to gather additional feedback and recommendations. A pre-made descriptive statistics program was used for the statistical analysis to compute means, standard deviations, and percentages. Results: 1. Based on external stakeholder indicators, the local administrative organization in Mueang District, Maha Sarakham Province, is evaluated for integrity and transparency in its operations. The study includes the following case study: (1) Overall, the quality of work is high. (2) Overall high level of communication efficiency. And (3) High-level overall work system improvement. 2. A case study of the local administrative organization in Mueang District, Maha Sarakham Province, revealed the following recommendations for evaluating integrity and transparency in the operations of the local administrative organization under external stakeholder indicators: (1) Public participation (upstream, midstream, and downstream). (2) The creation of impartial auditing and assessment systems. (3) Easy access to information and its transparent disclosure. (4) Development of skills and knowledge of staff in evaluation. And (5) Results evaluation and application of evaluation findings for operational enhancement. Conclusion: According to the study, the local government in Mueang District, Maha Sarakham Province, operates with a high degree of integrity, transparency, and efficiency. Enhancing public involvement, setting up unbiased auditing systems, guaranteeing transparent information access, training employees, and implementing evaluation results to improve operations are among the suggestions for additional improvement.