Abstract
Inadequate and Indiscernible interpersonal communication between healthcare professionals or groups of professionals is a main causal factor in errors and procedural mistakes in medical practice, and this undermines the safety of patients. The study assessed healthcare providers’ insight into the handover of patients and how this impacts patient safety. A cross-sectional survey was utilized with a sample size of 400, equally divided between nurses and doctors. A well-structured questionnaire was used to elicit the required information. The data collected were analyzed using SPSS 20.0 statistical package. The study revealed that the majority of the respondents had no formal training on patient handover (56.3% vs. 43.7%). Respondents were aware that ineffective communication at handover impacts negatively on patient safety. The traditional method of handover is practiced and the most employed type (77%) and method (54%) of communication is the combined written verbal method. The obstacles to effective communication at handover were time constraints, excess workload, fatigue, and distraction. It was concluded that the insight of healthcare providers about handover and its impact on patient handover is passable and it can be improved upon by including handover in the training curriculum of nursing/medical students, regular refresher courses for practicing nurses/doctors to equip them with the skills that will advance both the content and communication at handover.
Publisher
Universe Publishing Group - UniversePG
Reference30 articles.
1. American Hospitals Association, Fast Facts, (2014). Available online from:
2. http://www.aha.org/research/rc/stat-studies/fast-facts.shtml
3. Arora, V. M., Dressler, and Kripalani, S. (2009). Hospitalist handoffs: a systematic review and task force recommendations. J Hosp Med., 433-440. https://doi.org/10.1002/jhm.573
4. Australian Medical Association, (AMA), (2006). Safe handover: safe patients. AMA Clinical Handover Guide, Sydney. Available from: http://ama.com.au/node
5. Bhabra, G., Mackeith, S., Monteiro, P., & Pothier, D. D. (2007). An experimental comparison of handover methods. Ann R Coll Surg Engl, 89, 298–300.
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献