Supply Chain Management (SCM) Breakdowns and SCM Strategy Selection during the COVID-19 Pandemic Using the Novel Rough MCDM Model

Abstract

Supply chain management (SCM) is deeply affected by the COVID-19 pandemic besides breakdowns occurred in all sectors. Nowadays, managers need techniques for protecting supply chains from serious and costly disruptions, establishing permanent relationships with the customers and partners and preventing breakdowns throughout the process. Each firm needs to determine SCM strategies to be prepared for breakdowns in an intense competitive environment. With COVID-19, the change in business and trade environments has taken a different dimension, and it has revealed a new relationship between the efforts to perpetuate supply chains and strategies for supply chain management and enabled new models. In this study, it is aimed to prioritize the factors that lead to SCM breaks needed in project management and the realization of projects, and to choose the most successful SCM strategy considering COVID-19. For this purpose, rough SWARA was used for weighting factors and rough MARCOS was used for the alternative selection. According to the findings, the transportation capacity factor was found to be the most important factor leading to SCM breakdowns. The most ideal supply chain management strategy has been the “collaborative supply chain management strategy.” In the food manufacturing sector, the study can be considered as a roadmap in terms of preventing supply chain management breaks during the COVID-19 process and helping to ensure a sustainable production. As another theoretical and practical importance of the study, it is aimed to propose a robust, powerful, and practical decision-making model that can cope with the current uncertainties.