Minority Tourist Information Service and Sustainable Development of Tourism under the Background of Smart City

Abstract

The continuous and in-depth development of smart technology has brought new development opportunities and challenges to the development of the tourism industry. This research mainly discusses the design of ethnic minority tourism information services and sustainable tourism development in the context of smart cities. The smart tourism public service application system must meet the three major requirements of different service objects. One is a smart service system aimed at satisfying tourists’ travel information services. The second is to meet the needs of tourism companies for online marketing and e-commerce on the platform. The third is to provide a platform for the government to master travel information and supervise the travel market to realize e-government management. Therefore, the smart tourism application system includes three aspects: service, market, and management. The smart tourism service module is a module that the platform provides tourists with “eating, accommodation, transportation, travel, shopping, and entertainment” tourism information inquiry and consulting services and also uses modern information technology to provide navigation, tour guide, and shopping guide services in tourism. The smart tourism marketing module is the corporate product display, image promotion, and platform sales services provided by the platform for tourism companies. The smart tourism management module provides tourism management departments with services for managing various types of tourism information on the platform, platform security operations, and emergency response systems. As an ethnic minority region, the total tourism revenue of M city in 2020 will reach 75.68 billion yuan, a year-on-year increase of 21.33%. This research will highlight the unique charm of ethnic minorities and help drive the economic development of one party.