Affiliation:
1. School of Economics, Henan Institute of Technology, Xinxiang 453003, Henan, China
Abstract
Enterprises needs to realize the unity of economic and social benefits. From the marketing theory, we know that the economic and social benefits form a symbiotic effect, which determines that enterprises need to pay attention to their own service quality. The current risks are in the areas of “customer relationship management” and “customer technical support,” specifically, the inability to effectively meet the needs of customers in terms of corporate infrastructure and product details, as well as the increase in costs for other customer services. The article firstly completes the construction of marketing risk early warning system, analyzes marketing risk types and formation factors, constructs indicators and mathematical modeling, then proposes the ANN combined with Petri algorithm, which is used to realize marketing risk early warning, completes sample selection and indicator quantification, sets up the early warning model, and conducts false alarm and false alarm degree analysis.
Subject
Computer Networks and Communications,Information Systems
Cited by
3 articles.
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