Artificial Intelligence-Based Recommendation and Application of Public Services in Smart Cities

Abstract

With the promotion and application of information technology, smart cities based on artificial intelligence have become the best choice for the government to solve urban problems, connect urban citizens, and provide quality public services. From the initial information city and digital city to the current smart city, the construction of smart cities has undergone profound changes with five major characteristics: big data, intelligence, innovation, interaction, and integration, and Internet giants have emerged in the field of public services in smart cities. Internet giants are emerging in the construction of public service platforms for smart cities, and traditional smart city construction enterprises are also expanding various forms of urban operation services through the form of “Internet+“. Nevertheless, there is still a gap between the quantity and quality of China’s smart cities compared with developed countries, and there is a need to build a number of pilot smart cities characterized by the linkage of artificial intelligence technology and public services, easy to promote, and sustainable development. The smart city construction model with public services as the core has research value and has the possibility of becoming the mainstream development in the future. Therefore, exploring the organic combination of AI technology and urban public services is the key to answer whether AI technology can promote the improvement of urban public services.