Adoption of Mobile Government Cloud from the Perspective of Public Sector

Abstract

Mobile cloud computing (MCC) has been widely used in every aspect of our society, bringing both advantages and challenges. However, the adoption of MCC technology is still at an early stage of implementation in the governments. To promote the adoption and diffusion of MCC in the government area, exploring the determinants and influence mechanisms of mobile cloud computing-based government (m-Gov cloud) adoption has become the focus in academic and industry. Based on the technology-organization-environment framework and trust theory at the organizational level, an integrated model including the determinants on the adoption of m-Gov cloud is proposed, and 93 survey samples from China are used to analyzed by partial least squares structural equation modeling (PLS-SEM). The results show that provider competence, organizational readiness, external pressure, and trust of m-Gov cloud have significant effects on m-Gov cloud adoption. Perceived benefit, perceived risk, and provider competence have significant effects on m-Gov cloud trust. The m-Gov cloud trust plays an indirect-only (full) mediation and a complementary (partial) mediation effect between perceived benefit, provider competence, and m-Gov cloud adoption, respectively, while perceived risk has no significant direct and indirect effect on m-Gov cloud adoption. The findings provide a new research perspective and practice insights to promote the implementation of solutions based on the idea of mobile cloud computing.