Show them how to do it: using Macromedia Captivate to deliver remote demonstrations

Abstract

This paper aims to explore the effectiveness of using Macromedia Captivate to deliver remote information literacy instruction to large groups of students at Coventry University via the virtual learning environment, WebCT. We present the results of a case study based on the use of Captivate tutorials by undergraduate business studies students. Created by library staff for a specific business module, the usage and effectiveness of the tutorials is analysed. We discuss why the take up of the tutorials was not as great as expected and assess the overall usefulness of remote, online tutorials within the information literacy toolkit. The advantages and disadvantages of using Captivate and similar products are discussed. The paper has practical value for library and information professionals seeking to use online tutorials to deliver information literacy instruction. The paper highlights the possible pitfalls of using such a method within a virtual learning environment, such as WebCT.