Case-based generation of adaptive product manuals

Author:

Pham D T1,Setchi R M1

Affiliation:

1. Cardiff University Manufacturing Engineering Centre, School of Engineering Wales, UK

Abstract

This paper presents an intelligent hypermedia product support system developed for the needs of a truck manufacturer that enables formalization of and learning from experience. Case-based reasoning (CBR) is employed to interpret a user's request for information, construct a new solution and adapt it to the user and his/her task. The proposed approach is illustrated with a case study that describes context-sensitive retrieval of hypermedia documents contained within an intelligent product manual.

Publisher

SAGE Publications

Subject

Industrial and Manufacturing Engineering,Mechanical Engineering

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