Leaders' Characteristics in Organizational Context

Abstract

Present study investigates the characteristics of leaders within the pharmaceutical sector; to effectively address challenges arising on the organizational context. It aims to understand how these leaders influence various organizational aspects such as communication, planning, process control, and customer service. To achieve this objective, an instrument based on the Likert scale was employed to assess both intrapersonal and extra-personal attributes of leaders. Data was collected from 18 subordinates within the organization. The study utilized descriptive statistics to analyze the collected data and determine the consistency of responses. The results indicate positive perceptions of leaders' performance among subordinates, particularly in terms of truthfulness, punctuality, negotiation skills, educational background, and receptiveness to feedback. The data also suggests a normal distribution of responses, highlighting the consistency in the perceived leadership qualities. This study contributes to the existing literature by providing insights into the leadership attributes valued within the pharmaceutical sector.