Training perspectives in the new labor normality

Abstract

Training is a process that allows the specialization of the personnel and the support of the activities impregnated in the work areas, guaranteeing improvements in the results. The object of study consisted of determining the training perspective based on the new ways of working considering the organizational climate present in the Covid-19 period, for the design of content according to the needs of employees and companies. It was a quantitative study using the relationship of variables, in 6 dimensions (quality of working life, work design, interpersonal relationships, leadership, performance management and participation management) with a classified assessment on the Likert scale, which was addressed to the economically active-occupied population (PEA-O), with the study sample of 234 people, covering 94%. With the results, the proposals for the training of the personnel who worked from home were determined, seeking a social and economic impact of collaborating and that would stimulate an improvement in the organization to achieve the objectives established during the pandemic, the main one being the prevalence in the market.