Affiliation:
1. Mayor, Real y Pontificia Universidad de San Francisco Xavier de Chuquisaca
Abstract
The use of the ICT help us to improve and do more efficient all the work we do, releasing us from repetitive tasks and helping us with more information for the growing of enterprises. With this thought the first step of this project what we did was recompile bibliographic resources which explains in first place what an ICT is, because many people do not know its definition or they confuse with the term, therefore that, we could note the most important indicators to build our queries, plus giving a scale to classify the enterprises in groups in order their use of the technology. The recompiled bibliographic resources are union of the found researching on internet that is updated and some books too. After getting the theory part, we made the added query, this document is divided by areas that are the most significant and can measure the ICTs use in small and mid enterprises; these areas are Infra-Structure, hardware, software, telecommunications and personnel. Following with the project we could visit different enterprises in the city of Sucre that gave us data to then transcribe them in tables and get final results which show the percentages of all the enterprises. Then we analyzed the final results and studied them, we classified the enterprises in our scale, as Systems Engineering students, we proposed three tools that would help the enterprises; these tools are software prototypes, which could a good solution for many enterprises. These software prototypes are Store Control, Personnel Control, and Countable Control. These applications will help the enterprises to improve their performance and save time and money in repetitive tasks in a faster and a more reliable way. At the end we built an informative web page which shows all our work and gives tips to the enterprises for which they can raise their level in the ICTs use.