Experience of innovation in the management of a tactical planning system in a higher education institution

Abstract

This article presents the impact that the redesign of the Tactical Planning System had on a Higher Education department on its users. Using a quantitative methodology and following the cross-sectional descriptive design, a questionnaire was applied to each person in charge in order to obtain their opinion related to the modifications made to the Tactical Planning format, likewise, the user's response to innovation was studied, if they perceive benefits in their management and access to the Planning System. Among the results, the improvement is observed when describing the users who, by doing this redesign, made it easier for them to capture the Planning Exercise