Waiting line theory with robotic process automation (RPA) in shopping malls: A literature review

Author:

Tailor R. K.1,Kumar Sunita2

Affiliation:

1. M

2. Manipal University Jaipur, Rajasthan, India

Abstract

The present era is a technological era. Every business organization is affected by the information technology which provides good pace to their users. In the present modern world, waiting line has been identified as a biggest problem in the shopping malls in India. Hence, to raise this problem I have selected the present title for my research.The waiting line in the shopping malls are the biggest problems in present era. Majority of customers are depressed in their long queues. Hence, they may feel harassed by the shopping malls and try not to join again. It may be a major cause of dissatisfaction of their buying as well as their wastage of time. The waiting period reduces tremendously by using Robotic Process Automation.

Publisher

IP Innovative Publication Pvt Ltd

Subject

General Medicine

Reference22 articles.

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3. Somvanshi S, Vats T, Application of queuing models in effective library management.Econ Business Manag 2012;1:25-8

4. Sood S K, Dynamic Resource Provisioning in crowd based in queuing model.J Cloud Comput Serv Sci 2013;2(4):314-20

5. Ahuja A, Jain A, Jain M, Finite Population Multi-Server Retrial Queuing system with an Optional Service and Balking.J Comput Appl 2018;41(1):54-61

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