Organizational culture in the hospitality industry a bibliometric analysis and systematic literature review

Abstract

Hospitality Industry has a particular context, it is broadly competitive, and in permanent change. An organizational culture can improve the results of different organizations. This study evaluates the organizational culture research in the field of the hospitality industry to obtain an understanding of its actual situation and future. The study used bibliometric analysis and systematic literature review to examine publications of five journals about hospitality in the Web of Science database, from 1980 to April 2019. Findings indicate that hotels are the main field of research of the hospitality industry, and the quantitative methodology approach is the most used. Moreover, it shows three paths of recent research for future analysis.