Author:
Jeffries Robin,Desurvire Heather
Abstract
Recent research comparing usability assessment methods has been interpreted by some to imply that usability testing is no longer necessary, because other techniques, such as heuristic evaluation, can find some usability problems more cost-effectively. Such an interpretation grossly overstates the actual results of the studies. In this article, we, as authors of studies that compared inspection methods to usability testing, point out the rather severe limitations to using inspection methods as a substitute for usability testing and argue for a more balanced repertoire of usability assessment techniques.
Publisher
Association for Computing Machinery (ACM)
Reference10 articles.
1. Desurvire H. Kondziela J. and Atwood M. (1992a; short paper version). What is Gained and Lost When Using Evaluation Methods Other Than Empirical Testing. A short talk presented at CHI'92 (Monterey California May 3--7 1992) ACM collection of abstracts pp. 125--126. 10.1145/1125021.1125115 Desurvire H. Kondziela J. and Atwood M. (1992a; short paper version). What is Gained and Lost When Using Evaluation Methods Other Than Empirical Testing. A short talk presented at CHI'92 (Monterey California May 3--7 1992) ACM collection of abstracts pp. 125--126. 10.1145/1125021.1125115
2. EMPIRICISM VERSUS JUDGEMENT
3. User interface evaluation in the real world
4. Comparison of empirical testing and walkthrough methods in user interface evaluation
Cited by
70 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献