Explanation before Adoption: Supporting Informed Consent for Complex Machine Learning and IoT Health Platforms

Author:

Eardley Rachel1ORCID,Tonkin Emma L.1ORCID,Soubutts Ewan2ORCID,Ayobi Amid2ORCID,Tourte Gregory J. L.1ORCID,Gooberman-Hill Rachael1ORCID,Craddock Ian1ORCID,O'Kane Aisling Ann1ORCID

Affiliation:

1. University of Bristol, BRISTOL, United Kingdom

2. University College London, London, United Kingdom

Abstract

Explaining health technology platforms to non-technical members of the public is an important part of the process of informed consent. Complex technology platforms that deal with safety-critical areas are particularly challenging, often operating within private domains (e.g. health services within the home) and used by individuals with various understandings of hardware, software, and algorithmic design. Through two studies, the first an interview and the second an observational study, we questioned how experts (e.g. those who designed, built, and installed a technology platform) supported provision of informed consent by participants. We identify a wide range of tools, techniques, and adaptations used by experts to explain the complex SPHERE sensor-based home health platform, provide implications for the design of tools to aid explanations, suggest opportunities for interactive explanations, present the range of information needed, and indicate future research possibilities in communicating technology platforms.

Funder

EPSRC - UK Engineering and Physical Sciences Research Council

Publisher

Association for Computing Machinery (ACM)

Subject

Computer Networks and Communications,Human-Computer Interaction,Social Sciences (miscellaneous)

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