Affiliation:
1. Faculty of Computers and Artificial Intelligence, Fayoum University, Egypt
2. College of Computing and Information Technology, Arab Academy for Science, Technology, and Maritime Transport (AASTMT), Egypt
Abstract
This paper proposes an approach for aspect-based sentiment analysis of Arabic social data, especially the considerable text corpus generated through communications on Twitter for expressing opinions in Arabic-language tweets during the COVID-19 pandemic. The proposed approach examines the performance of several pre-trained predictive and autoregressive language models; namely, BERT (Bidirectional Encoder Representations from Transformers) and XLNet, along with topic modeling algorithms; namely, LDA (Latent Dirichlet Allocation) and NMF (Non-negative Matrix Factorization), for aspect-based sentiment analysis of online Arabic text. In addition, Bi-LSTM (Bidirectional Long Short Term Memory) deep learning model is used to classify the extracted aspects from online reviews. Obtained experimental results indicate that the combined XLNet-NMF model outperforms other implemented state-of-the-art methods through improving the feature extraction of unstructured social media text with achieving values of 0.946 and 0.938, for average sentiment classification accuracy and F-measure, respectively.
Publisher
Association for Computing Machinery (ACM)
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