Exploratory Analysis on Failure Causes in a Mass-Market Operating System

Author:

dos Santos Caio Augusto R.1,Matias Rivalino1

Affiliation:

1. Federal University of Uberlandia, Uberlandia MG, Brazil

Abstract

Empirical studies in software reliability have predominantly focused on end-user applications. Given the intrinsic dependency of user programs on the operating system (OS) software, OS failures can severely impact even the most reliable applications. Therefore, it is a major requirement to understand how OS failures occur in order to improve software reliability as a whole. In this paper, we present an exploratory study on OS failure causes, based on 7,007 real failure records collected from different computers running a mass-market operating system. We performed quantitative and qualitative analyses to investigate different properties of the OS failures analyzed. The findings indicate that OS services failed more than any other OS failure category. Empirical evidences confirmed the presence of failure correlation in the sample, where both cross-correlation and autocorrelation were found; in particular, causal relationship between different operating system failures was observed.

Publisher

Association for Computing Machinery (ACM)

Cited by 4 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Software Failure Prediction Based on Patterns of Multiple-Failure Events;2024

2. Influence Factors on the Quality of User Experience in OS Reliability;Proceedings of the 13th International Conference on Availability, Reliability and Security;2018-08-27

3. Failure patterns in operating systems: An exploratory and observational study;Journal of Systems and Software;2018-03

4. An empirical study on patterns of failure causes in a mass-market operating system;Proceedings of the Symposium on Applied Computing;2017-04-03

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