1. Chatbots: History, technology, and applications
2. Eleni Adamopoulou and Lefteris Moussiades. 2020. An overview of chatbot technology. In IFIP International Conference on Artificial Intelligence Applications and Innovations (AIAI). Springer, 373--383.
3. Muhammad Hilmi Asyrofi, Ferdian Thung, David Lo, and Lingxiao Jiang. 2020. CrossASR: Efficient differential testing of automatic speech recognition via text-to-speech. In Proceedings of the 2020 IEEE International Conference on Software Maintenance and Evolution (ICSME). IEEE, 640--650.
4. Bespoken. 2023. Bespoken Documentation. https://read.bespoken.io/ Visited: October 2023.
5. Botium. 2023. Botium Documentation. https://botium-docs.readthedocs.io/en/latest/ Visited: October 2023.