Misinformation, Disinformation, and Generative AI: Implications for Perception and Policy

Author:

Jaidka Kokil1ORCID,Chen Tsuhan2ORCID,Chesterman Simon3ORCID,Hsu Wynne2ORCID,Kan Min-Yen2ORCID,Kankanhalli Mohan2ORCID,Lee Mong Li2ORCID,Seres Gyula4ORCID,Sim Terence2ORCID,Taeihagh Araz5ORCID,Tung Anthony2ORCID,Xiao Xiaokui2ORCID,Yue Audrey6ORCID

Affiliation:

1. Department of Communications and New Media, National University of Singapore, Singapore, Singapore

2. School of Computing, National University of Singapore, Singapore Singapore

3. Faculty of Law, National University of Singapore, Singapore Singapore

4. N.1 Institute for Health and Institute for Digital Medicine, National University of Singapore, Singapore Singapore

5. Lee Kuan Yew School of Public Policy, National University of Singapore, Singapore

6. Department of Communications and New Media, National University of Singapore, Singapore Singapore

Abstract

The emergence of generative artificial intelligence (GenAI) has exacerbated the challenges of Misinformation, Disinformation, and Mal-information (MDM) within digital ecosystems. These multifaceted challenges demand a re-evaluation of the digital information lifecycle and a deep understanding of its social impact. An interdisciplinary strategy integrating insights from technology, social sciences, and policy analysis is crucial to address these issues effectively. This paper introduces a three-tiered framework to scrutinize the lifecycle of GenAI-driven content from creation to consumption, emphasizing the consumer perspective. We examine the dynamics of consumer behavior that drive interactions with MDM, pinpoints vulnerabilities in the information dissemination process, and advocates for adaptive, evidence-based policies. Our interdisciplinary methodology aims to bolster information integrity and fortify public trust, equipping digital societies to manage the complexities of GenAI and proactively address the evolving challenges of digital misinformation. We conclude by discussing how GenAI can be leveraged to combat MDM, thereby creating a reflective cycle of technological advancement and mitigation.

Publisher

Association for Computing Machinery (ACM)

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