Author:
Covi Lisa M.,Ackerman Mark S.
Cited by
3 articles.
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1. Designing Online Help Desk System for Colleges;International Journal of Scientific Research in Computer Science, Engineering and Information Technology;2018-12-20
2. To help helpdesk: a field study of online help systems in campus context;Campus-Wide Information Systems;2004-04-01
3. An approach toward fits evaluation between organizational culture and groupware;Lecture Notes in Computer Science;1997