A knowledge-based message management system-Reference-Cited by-同舟云学术

A knowledge-based message management system

Published:1987-07 Issue:3 Volume:5 Page:213-236
ISSN:1046-8188
Container-title:ACM Transactions on Information Systems
language:en
Short-container-title:ACM Trans. Inf. Syst.

Author:

Chang Shi-Huo¹,Leung L.²

Affiliation:

1. Univ. of Pittsburgh, Pittsburgh, PA

2. Borg Warner Research Center, Des Plaines, IL

Abstract

The design approach of a knowledge-based message management system is described. A linguistic message filter is used to filter out junk messages. Relevant messages are then processed by an expert system, driven by user-defined alerter rules. An alerter rule base for a secretarial office is illustrated. Further research topics in knowledge-base design, evaluation, and learning are also discussed.

Publisher

Association for Computing Machinery (ACM)

Subject

Computer Science Applications,General Business, Management and Accounting,Information Systems

Link

https://dl.acm.org/doi/pdf/10.1145/27641.27642

Reference8 articles.

1. Database Alerting Techniques for Office Activities Management

2. Message Management in Office Information Systems

3. Transformation and Verification of Office Procedures

Cited by 18 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Stereotype-based versus personal-based filtering rules in information filtering systems;Journal of the American Society for Information Science and Technology;2003

2. Storage and retrieval of e-mail in a business environment: An exploratory guide;Library & Information Science Research;2002-01

3. SUPPORTING DISTRIBUTED INDIVIDUAL TASKS IN COOPERATIVE SPECIFICATION DEVELOPMENT;International Journal of Software Engineering and Knowledge Engineering;2000-06

4. Automatic text structuring and categorization as a first step in summarizing legal cases;Information Processing & Management;1997-11

5. On automated message processing in electronic commerce and work support systems;ACM Transactions on Information Systems;1997-10