1. Rob Barrett , Yen- Yang Michael Chen , and Paul P. Maglio . 2003. System administrators are users, too . In CHI '03 extended abstracts on Human factors in computing systems - CHI '03 . ACM Press . https://doi.org/10.1145/765891.766152 10.1145/765891.766152 Rob Barrett, Yen-Yang Michael Chen, and Paul P. Maglio. 2003. System administrators are users, too. In CHI '03 extended abstracts on Human factors in computing systems - CHI '03. ACM Press. https://doi.org/10.1145/765891.766152
2. Field studies of computer system administrators
3. Investigating System Operators' Perspective on Security Misconfigurations
4. Regine Gildemeister and Günther Robert . 2008. Gender Differentiations in a Life-Time Perspective (in German) . VS Verlag für Sozialwissenschaften. Regine Gildemeister and Günther Robert. 2008. Gender Differentiations in a Life-Time Perspective (in German). VS Verlag für Sozialwissenschaften.
5. Eben Haber . 2005 . Sensemaking sysadmins: Lessons from the field . In Sensemaking Workshop at ACM CHI. Eben Haber. 2005. Sensemaking sysadmins: Lessons from the field. In Sensemaking Workshop at ACM CHI.