1. Information Agency. An excellent starting point even if a bit dated is the July 1994 special issue of Communications. Many of the key players in the field contributed to this issue. Another useful overview is Fah-Chun Cheong's Internet Agents: Spiders Wanderers Brokers and Bots (New Riders 1996).]] Information Agency. An excellent starting point even if a bit dated is the July 1994 special issue of Communications. Many of the key players in the field contributed to this issue. Another useful overview is Fah-Chun Cheong's Internet Agents: Spiders Wanderers Brokers and Bots (New Riders 1996).]]
2. Information Customization. Our early ideas were outlined in a two-part series in the September and October 1994 issues of IEEE Computer entitled "Customizing Information " and an article enti-tled entitled "Customizing Information " and an article enti-tled "The Challenge of Customizing Cybermedia " a draft of which is available online via my home page at www.acm. org/~hlb/.]] Information Customization. Our early ideas were outlined in a two-part series in the September and October 1994 issues of IEEE Computer entitled "Customizing Information " and an article enti-tled entitled "Customizing Information " and an article enti-tled "The Challenge of Customizing Cybermedia " a draft of which is available online via my home page at www.acm. org/~hlb/.]]