Customer Service Hot event Discovery Based on Dynamic Dialogue Embedding-Reference-Cited by-同舟云学术

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Customer Service Hot event Discovery Based on Dynamic Dialogue Embedding

Published:2023-03-17 Issue: Volume: Page:
ISSN:
Container-title:Proceedings of the 2023 2nd Asia Conference on Algorithms, Computing and Machine Learning
language:
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Author:

Li Fei¹^ORCID,Wang Yanyan²^ORCID,Feng Ying²^ORCID,Feng Qiangzhong²^ORCID,Zhou Yuan²^ORCID,Wang Dexuan²^ORCID

Affiliation:

1. School of Computer Science and Technology, University of Science and Technology of China, China and Innovation Research Institute, GuoChuang Cloud Technology Co., Ltd., China

2. Innovation Research Institute, GuoChuang Cloud Technology Co., Ltd., China

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3590003.3590011

Reference28 articles.

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2. An extractive text summarization technique for Bengali document(s) using K-means clustering algorithm

3. ALLAN.J. 2012. Introduction to topic detection and tracking. Topic detection and tracking Springer , Boston ( 2012 ), 1–16. ALLAN.J. 2012. Introduction to topic detection and tracking. Topic detection and tracking Springer, Boston (2012), 1–16.

4. Pre-training of Deep Bidirectional Transformers for Language Understanding;Devlin J;Human Language Technologies,2019

5. Summary of Research on Chinese Text Topic Clustering Algorithms;Feifei CHEN;Shanghai University of Electric Power,2021

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